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Technical Services
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 Tech Services Manager: Tom Ekstrom

MINER TECHNICAL SERVICES

The Miner Technical Services Group goes above and beyond the norm to provide support to our customers. Exclusive no-invoice service calls are only the start of the kind of help we can provide. We pride ourselves on support to our customers in the following areas:

COMMISSIONING

  • Application assistance during railcar construction and deployment into service
  • Field testing and evaluation of product prototypes
  • Documentation of installation and removal procedures for test applications
  • Inspection and evaluation of sample cars

SERVICE AND REPAIR

  • Customer field assistance
  • Follow-up evaluation of proposed maintenance
  • Measurement and evaluation of car conversions
  • Repair shop assistance
  • QA Mechanism components
  • Assembly and inventory of hydraulic jacks for draft gear removal

TRAINING

  • Customized training based on customer needs
  • Training on Mechanism adjustments